Privacy Policy

We do not share any data without the authorization of a client

During our interactions with you, we may collect different data:

    • identification data (surname, first name, address, telephone number, e-mail address, etc.);
    • demographics (such as gender, language, age);
    • professional data;
    • geolocation data, including your IP address;
    • information relating to navigation and behavior on our website.

2. COLLECTION OF YOUR PERSONAL DATA?

2.1. When you submit a contact request via our Website

When you submit a contact request via our Website or via MyliveChat, we ask for your name, first name, company name, e-mail address, telephone number.

We use this information to respond to your inquiry, including providing you with all requested information about our products and services. We may also contact you several times after your contact request to follow up on your inquiry. We will do so based on our legitimate interest in providing accurate information before and after a sale or an inquiry or contact.

We keep contact request emails for a period of two (2) years, after which these emails are permanently deleted.

2.2. When browsing our Website

When you visit our Website, server logs are stored. The storage of these logs is legal if the user is well informed about the implementation of the logging system and the stored data are only used to guarantee the security of the system and the detection of anomalies.

3. TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?

Your personal data will not be transmitted to third parties, unless these are contractually linked to Synchrone or act at the request or as a subcontractor of Synchrone. Their access is limited to the data they need to perform their task. Synchrone always asks its subcontractors for the organizational and technical protection measures required with regard to personal data as well as for guaranteeing their strict confidentiality.

4. IS YOUR DATA TRANSFERRED, HOW AND WHERE?

Generally, we store your personal data within the European Union. However, insofar as, for example, some of our service providers are located in countries outside the European Union ("Third Countries"), we transfer some of your personal data to Third Countries. This can in particular be the case towards Third Countries for which the European Commission has not taken a decision of "adequate protection". In such a case, we ensure that this transfer is carried out in accordance with the applicable regulations and guarantees a level of protection a sufficient level of protection of the privacy and fundamental rights of the people (in particular by the standard contractual clauses of the Commission European).

5. YOUR RIGHTS

You have a number of rights regarding your personal data and its processing. You are entitled to:

    • Right of access
    • Right to rectification
    • Right of erasure (right to be forgotten)
    • Right to limitation
    • Right to portability

6. COOKIES AND SIMILAR TECHNOLOGIES

For more information, see our Cookie Policy.

7. LINKS TO OTHER WEBSITES AND SOCIAL NETWORKS

Our Website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we do not accept any responsibility for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policies of these sites before transmitting your personal data to them.

8. MODIFICATION OF OUR PRIVACY POLICY

We may occasionally make changes and corrections to this Privacy Policy. If we believe these changes are noticeable, we will notify you by one (or more) of the following means: (1) by posting the changes on this site, or (2) by sending you an email or a message regarding these modifications. We will also give you the opportunity to agree to these notable changes. The changes will be effective from the moment they are communicated and you have accepted them, this authorization may be given by the fact that you continue to use the site after the changes have taken effect.

9. CONTACT

For any question relating to this privacy policy or for any request relating to your personal data, you can contact us by:

by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
or by sending us a letter to the following address: Best Imaging Web - BIW Agency - Rue des Déportés 42, 6032 Mont-sur-Marchienne, Belgium